Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2019-07-12 12:54 PM
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bpeel1
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Follower
‎2019-07-12 12:54 PM

I have 3 Arlo Go cameras on an ATT plan which have been working for over a year.  They are powered with Solar Panel chargers.  Recently 2 of the chargers malfunctioned and the batteries discharged.  I have new chargers but am unable to put one of the cameras back in service.  I recharged it with a wall charger, but it remained out of service.  I then removed the device from the system, reset it, and attempted to reinstall.  The acceptance chime sounds when I scan the QR code to install a new device, but the search to identify it comes up empty.  I've tried 3 times, with the same results.  Suggestions?

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ShayneS
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Arlo Moderator
‎2019-07-15 03:52 PM

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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