Arlo|Smart Home Security|Wireless HD Security Cameras
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Rhaekyzar
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‎2019-02-11 06:07 PM
My camera goes offline, but still appears to be online. I can't tell it's offline unless I try to reset it with the app. I also did not receive a notification that it came back online. Is this a typical problem?
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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-02-13 01:30 PM

Hi @Rhaekyzar

 

I have a few questions for you.

 

What firmware version is your Arlo Go running?

 

What version of the Arlo Mobile App are you using?

 

What device/model/OS are you using to run the app/view the camera?

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