Arlo|Smart Home Security|Wireless HD Security Cameras

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RonCat
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I would like to understand the differences between the vma5400, vma5410, vma5420 batteries.  Last week I tried to chat with Arlo Support about confusion when looking at the Ultra 2 and Go 2 cameras (I have Ultra 2 cameras and just purchased the Go 2).  I was told that the VMA5420 battery is the only one "certified" by the cell carriers to use in the Go 2.  However, if you look at that battery, the Arlo website says it also works in the Ultra 2.  Under the Ultra 2 website, it lists all 3 battery types.  What I was really trying to figure out is if the VMA5410 batteries I got when I purchased the Ultra 2 cameras will work in the Go 2, but the rep stuck with the response of carrier certification only for VMA5420 batteries and that the performance is better with the 5420 battery (although he couldn't satisfy my engineering background curiosity of what performance characteristics were different between the 3 batteries, but he did state that the capacity between the 5410 and 5420 was identical).

I suspect, these simply reflect the updating of the same form factor batteries and that the performance is indeed better with the 5420 than the 5410 (which assumably is better than the 5400), but it would be nice to understand that and also to figure out if the 5410 will indeed work with the GO 2 camera.

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StephenB
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@RonCat wrote:

I'm still interested however, in the differences between the VMA5410 and VMA5420 batteries.  


VMA5400 - 4800 mah battery that is for the Ultra/Pro3/Pro4 cameras that don't have the XL housing.

VMA5420 - Just the XL battery (13000 mah).

VMA5410 - Both the XL battery and the housing.

 

The XL battery is used in the Pro 3 floodlight, in Ultra/Pro XL models, and the Go 2.  Initially they just offered the VMA5410 (making it easy to upgrade Ultra/Pro 3/Pro 4 to XL), but they got a lot of complaints from people who didn't want to pay for housings they didn't need.

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RonCat
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NEVERMIND.  I just opened the Go 2 camera package and see the VMA5420 battery is much longer than the battery that came with my original VMS5240-200NAS 2-camera Ultra 2 w/base station kit (I think that included the VMA5400-10000S batteries and not the longer VMA5410 or VMA5420 batteries with associated longer housings).

 

The smaller VMA5400 batteries in my Ultra 2 cameras would also explain the relatively short battery charge on my outside camera I've experienced (esp. over the winter).  In a nutshell, I'm surprised my original Ultra 2 camera kit (purchased in Jan. 2022) included the shorter/less-capacity VMA5400 batteries in the 1st place, even though they're technically compatible.

RonCat
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I'm still interested however, in the differences between the VMA5410 and VMA5420 batteries.  The Arlo website lists only the 5420 being compatible with the GO 2 camera, but both the 5410 and 5420 batteries being compatible with the Ultra 2 cameras (both assumably use the same XL housing to house the longer 5410/5420 batteries).  Right now on the Arlo website, I only see the XL housing available as part of a bundle with the 5410 batteries, but when purchasing 5420s, I don't see that option (nor is there an option to purchase standalone XL housings to house that battery).

StephenB
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@RonCat wrote:

I'm still interested however, in the differences between the VMA5410 and VMA5420 batteries.  


VMA5400 - 4800 mah battery that is for the Ultra/Pro3/Pro4 cameras that don't have the XL housing.

VMA5420 - Just the XL battery (13000 mah).

VMA5410 - Both the XL battery and the housing.

 

The XL battery is used in the Pro 3 floodlight, in Ultra/Pro XL models, and the Go 2.  Initially they just offered the VMA5410 (making it easy to upgrade Ultra/Pro 3/Pro 4 to XL), but they got a lot of complaints from people who didn't want to pay for housings they didn't need.

RonCat
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Thanks for your quick response.  Clear and concise (wish I had gotten that from Arlo Chat Support -  tried twice without clear explanation).

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