Arlo go 2, device location not working

[WinkCust]

I can seem to get the device location to work in the app. 

Thanks

[JamesC]

WinkCust,

Are you able to provide more details about what you're experiencing? Are you seeing any error messages?

JamesC

[WinkCust]

Yea it's not working when I push the green button nothing happens it won't show a location map or anything 

 

 I can't even upload a screen shot in here. Ok it worked.  Thanks for any help

[WinkCust]

I meant the screens hot worked not the locate feature. 

[WinkCust]

If I push the green button nothing happens and no map nothing

 

[Travjrath]

Any update?? 

Same issue here..

Can't toggle location (grayed out)

Green "locate" button does nothing (waited 10 min and longer multiple times) 

Yes i restarted..

[Travjrath]

Im having same problem,  any ideas?

[WinkCust]

I would really like the locate feature to work incase the camera is stolen.

Thanks

[Snottydog]

I have the same issue with 2 arlo go cameras - is there a fix for this?

I click on the locate now icon and iscsays can take up to 2 mins but nothing changes.

[WinkCust]

I'm still trying to resolve this issue. If I push the locate button it says to wait but nothing happens.

Thanks

[jguerdat]

Is everyone posting about this issue raising it with official support? May not get fixed if unknown to support and engineering.

[Svelle]

I got the same problem worked fine until february this year.

Tried it out in  2 different locations.

is any support looking at this ?