Arlo Go2 Billing issue

[ntwpit]

We received a charge for $129.99 on our credit card, but all forms of support say we're not entitled to any help. I need an invoice or bill explaining the charge, but cannot get support elsewhere. I've tried the my arlo site, arlo.com, and the app on the phone. All are similar dead ends. Can someone from Arlo please contact me and help with this?

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.