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tamersradio6g
Aspirant
Aspirant

It seems from the support article (https://kb.arlo.com/000062618/How-to-select-between-Wi-Fi-or-Mobile-LTE-connection-for-Arlo-Go-2#:~:...) that my Arlo Go 2 camera should automatically reconnect to wifi from LTE once my router comes back online, but the Arlo Secure app does not have the 'Set as Default Connection' toggle available in the network connection menu like the article says, so my camera stays on LTE even with full wifi signal strength.

 

Is this option hidden somewhere else in the app, or does the camera need to be manually re-synced after wifi network interruption?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @tamersradio6g 

 

Thanks for The feedback. Let me look into this and I'll let you know what I find as soon as possible. 

ShayneS
Arlo Moderator
Arlo Moderator

@tamersradio6g 

 

Can you provide a screenshot of the missing setting/option?

tamersradio6g
Aspirant
Aspirant

IMG_9093.jpeg

IMG_9094.jpeg

IMG_9092.jpeg

IMG_9091.jpeg

ShayneS
Arlo Moderator
Arlo Moderator

Thanks, Let me look into this and I'll update you as soon as possible. 

ShayneS
Arlo Moderator
Arlo Moderator

I have escalated your case & someone from support will be reaching out to you as soon as possible. 

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