Motion

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Alex1b
Aspirant
Aspirant

How do I save the sensitivity for motion. Slide to 45 bit when I come back it’s back at 60 trying to stop false alarms.  

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jguerdat
Guru Guru
Guru

Have you removed/reset/reinstalled as I suggested before? Here's the procedure:

 

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

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jguerdat
Guru Guru
Guru

That should have worked. Try rebooting the phone and reinstalling the app. If that doesn't help, remove the camera from your account and reinstall it which should clear out any weirdnesses.

BrookeN
Arlo Moderator
Arlo Moderator

@Alex1b are you still seeing this same behavior?

Alex1b
Aspirant
Aspirant

Works for about a day and reverts back to 60. 
have signed out re installed app still a issue 

jguerdat
Guru Guru
Guru

Have you removed/reset/reinstalled as I suggested before? Here's the procedure:

 

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

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