video won't download to library. Arlo Essential spotlight

[SUlo]

Video does not download to the library. Can only see video in live time, if we happen to be looking when the video plays.

[Bryan56]

Same problem my camera doesnt download video footage to my phone library. The Essential camera is connected to my VMB4000 base station not to my WiFi dorectly.

[dcfox1 · Accepted solution]

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@SUlo wrote:

Video does not download to the library. Can only see video in live time, if we happen to be looking when the video plays.

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For cloud recordings you need a smart subscription after your 3 month  trial runs out if it did. If connected to a Hub/Base you can use local storage after setting it up without a subscription but not as ideal. 

[Bryan56]

Hi, thanks fir the response.
Just to clarify, even if my essential camera is connected to my base station VMB4000 no Wi-Fi do I still need a subscription to see recordings in my phone arlo App Library. Thanks.

[dcfox1]

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@Bryan56 wrote:
Hi, thanks fir the response.
Just to clarify, even if my essential camera is connected to my base station VMB4000 no Wi-Fi do I still need a subscription to see recordings in my phone arlo App Library. Thanks.

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If connected to the VMB4000 base you need to eject the USB and view the files in a computer, not ideal I know. With the Smart Hubs you can view them in the app but need to download and no thumbnail. I just use local for backup.  If you want cloud recordings in the library you need a Sub. The cloud is much simpler but that is up to you. 

How do I set up local storage backups on a USB device using my Arlo base station?

[Bryan56]

Hi, thanks for the response again. Looks like I’ll be paying for a subscription. Thanks again.