verification code when setting up emergency response

[biker123]

Been trying to set up my emergency response on my app. Just purchased the plan. I get to the part where it is telling me it has sent a six digit code to my phone, but I never get one? Is this a Arlo problem, or my I-phone problem. My free plan expires on 12/22, but I purchased a new plan yesterday. Do I have to wait till the 23rd to incorporate the new plan? I would not think so. Any help would be great, thanks

[JamesC]

biker123,

Try setting up emergency response using the web client at https://my.arlo.com/#/login

Do you still experience the same behavior?

JamesC