Arlo|Smart Home Security|Wireless HD Security Cameras

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RegularJoe
Virtuoso
Virtuoso

I noticed a different icon on one of my camera thumbnails screens today when I was looking at it.. I clicked on it and this is what it told me....

  I've had them tell me it was too cold for it to charge, but it finally got hot enough to for it to tell me that it was too hot to charge.

  I'm not sure, but I think it's talking about the panel, not the camera.

  The solar panel is black and the camera is black.. I checked on it just a few minutes ago, and  it was charging... so evidently it has cooled off.

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JamesC
Community Manager
Community Manager

This generally is referring to the camera temperature thresholds for safe battery charging temperatures. You can read more here:  https://kb.arlo.com/000045870/How-to-troubleshoot-Arlo-Solar-Panel-charging-issues#:~:text=Check%20t...

 

"Check the outside air temperature and verify your Arlo camera is not used below 32°F (0° C) or above 113°F (45° C).
The Arlo Solar Panel will not charge your Arlo camera battery in temperatures below 32°F (0° C) or above 113°F (45° C)"

 

JamesC

RegularJoe
Virtuoso
Virtuoso

For about the last week... the batteries in this and one other distant camera seemed to not be charging. I checked the connections, all tight and secure. Each day I'd check, and the percentage was continually dropping. I took one of them and brought it in the house to charge, and it took right off. Let it charge all the way up and put it back in place for the night. The next day, I looked at about 10a.m. and neither were charging... although the one I charged was at 99%.  Well, today, the one I didn't mess with was charging, but the one I'd charged had used up the battery charge, somewhat, and was down to 89%...it should be charging. Both cameras are down low and easily accessible. I took the non charging cam down... it was noticeably HOT.  I had applied black silicone skins to some of my cameras in a few locations so that they don't stick out like a sore thumb... white camera bodies attract the eye. Black blends in. This camera and it's solar panel are in direct sunlight, right on top of some heat absorbing material and don't get any breeze... so I decided to move them both. I just put the panel down out of direct sunlight, and moved the camera down out of the sunlight as well. I looked later on in the day, and it was charging... The weather here has been soooo hot... the sun is relentless....it's baking these things and they're hitting the shut-off point early in the morning. Even in the shade, the panel charged it to full in short order. The other camera is attached to a tree trunk, but it's panel is laying out in the open, away from the tree, on a concrete block. It, too, was overheating and wouldn't send a charge. I rearranged it's position to where it could "breathe", and it took right off, too. I'd say climate change is affecting even this stuff.