This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
phone # to speak with a human
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This customer service is the worst I have ever experienced. been trying for over an hour to reconect my camera and no help. no wonder ring runs circle around arlo. thank god i only have one arlo camera. do they not believe in humans to help answer questions.
Is there a phone number to reach this 3 world company
- Related Labels:
-
Before You Buy
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ashleyjrl,
If you have an active subscription or trial plan, you can find support options within the Arlo mobile app under Settings > Support. See here for more information: Arlo Support Options
Could you provide more details about what issue you are experiencing with your camera? We may be able to assist here on the community.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I purchased my husband the Arlo essential cameras (3) for Christmas 2021. When they were first set-up they worked great and in the second week we woke up one morning to find none were working. He was able to get 2 back in operation but not the third. After several weeks trying to get help I received a RMA to return after all the trouble shooting proved it wouldn't work. I never received an address to where I was to ship back the camera and while I was awaiting the RMA expired. I have no idea what to do next. Any help would be greatly appreciated.
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Di3003 wrote:
After several weeks trying to get help I received a RMA to return after all the trouble shooting proved it wouldn't work. I never received an address to where I was to ship back the camera and while I was awaiting the RMA expired. I have no idea what to do next.
If you have the case number, you can post it here. Then the mods ( @JamesC , @ShayneS ) can follow up.
Also, if you have any camera in a subscription plan, you can select that camera in the support options in the app. That should include a phone support option. Of course select the failed camera if it is still in the account (and has a subscription).
-
Arlo Essential Spotlight
2 -
Arlo Mobile App
323 -
Arlo Secure
1 -
Arlo Smart
125 -
Before You Buy
217 -
Bevor Sie kaufen
1 -
Detección de Movimiento
1 -
Dépannage
1 -
Features
272 -
Installation
338 -
offline
1 -
Online and Mobile Apps
1 -
Online und mobile Apps
1 -
receipts
1 -
totally frustrated
1 -
Troubleshooting
1,558 -
VMC2030
2 -
VMC2030-100EUS
2 -
Warranty & Contracts
1
- « Previous
- Next »