Arlo|Smart Home Security|Wireless HD Security Cameras
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arlo pro essential - one of my cameras has stopped working

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markren
Aspirant
Aspirant

one of my cameras has stopped working for no reason and will not charge anyone know what the cause will be 

3 REPLIES 3
jguerdat
Guru Guru
Guru

It's possible the camera has an issue but first verify that you're using the official Arlo charger and that the cable is properly inserted into the connector. You may want to try a different charger.

markren
Aspirant
Aspirant

hi i am using correct cables and have tried different ones still no joy

JamesC
Community Manager
Community Manager

markren,

What LED behaviors are you seeing on the camera? When you say the camera has stopped working, what are you seeing within the mobile app?

JamesC