Wireless cams not connected ting to base

[JA415]

Hi. I have a legacy plan, where I allegedly still have 7 days free cloud recording. Of course Arlo is pushing for everyone to pay for the service & I am not interested. I cannot get my wireless cameras to communicate with base station & says the cameras are “off line”. Anyway to get the cameras up & running again? I’ve turned on/off base, and nothing. Help! Thx

[StephenB]

---

@JA415 wrote:
. I cannot get my wireless cameras to communicate with base station & says the cameras are “off line”. Anyway to get the cameras up & running again? I’ve turned on/off base, and nothing. Help! Thx

---

Have you tried the troubleshooting steps here: https://kb.arlo.com/996/My-Arlo-SmartHub-or-base-station-is-offline-how-can-I-troubleshoot-it ?