Trying to add cameras to Arlo Secure

[PRSLLL777]

I added 3 Arlo Essential cameras to my existing 8 cameras and have not been able to add them to my Arlo Secure account.  The instructions say to drag them, but I have not been able to do so.  How do I add them to my account?

[StephenB]

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@PRSLLL777 wrote:

I added 3 Arlo Essential cameras to my existing 8 cameras and have not been able to add them to my Arlo Secure account.  The instructions say to drag them, but I have not been able to do so.  How do I add them to my account?

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Are they still in the trial subscription?

[PRSLLL777]

Yes

[StephenB]

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@PRSLLL777 wrote:
Yes

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You need to cancel the trial before you can add them to your regular account.

No need to rush, since the trial is giving you the same features.