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Trying to add cameras to Arlo Secure

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PRSLLL777
Tutor
Tutor

I added 3 Arlo Essential cameras to my existing 8 cameras and have not been able to add them to my Arlo Secure account.  The instructions say to drag them, but I have not been able to do so.  How do I add them to my account?

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StephenB
Guru Guru
Guru

@PRSLLL777 wrote:

I added 3 Arlo Essential cameras to my existing 8 cameras and have not been able to add them to my Arlo Secure account.  The instructions say to drag them, but I have not been able to do so.  How do I add them to my account?


Are they still in the trial subscription?

PRSLLL777
Tutor
Tutor
Yes
StephenB
Guru Guru
Guru

@PRSLLL777 wrote:
Yes

You need to cancel the trial before you can add them to your regular account.

 

No need to rush, since the trial is giving you the same features.