Arlo|Smart Home Security|Wireless HD Security Cameras

Subscription Mutliple Charges

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amycurtis007
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Follower

I have been charged 5 times for arlo subscription but it shows I do no have a subscription at all and says Master Plan not assigned on the account. Unable to assign supplemental plan. Please help! That's over $60 charged but no subscription and no way to speak with a representative due to not being a priority because I don't have a subscription. 

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.