Starlink will not find Essential Spotlight in app

[Cricheso]

I am trying to connect the Arlo Essential Spotlight VMC2030 to Starlink. I have a dual band. I’ve split them to hopefully just connect to the 2.4Ghz. I can see the connection to my network in the Starlink app but the Arlo app will not detect the device. Any ideas?

[TomMac]

Have you checked via the browser at   my.arlo.com   ?

[Cricheso]

What does that do? Can you provide more information on what you mean?

[jguerdat]

It's just another method to access your system, just as you do with the app. Sometimes one method works better than another. If nothing else, it's a good troubleshooting step.

[Cricheso]

Ok. I will give that a try this evening.  I can't help but think that it has something specific to do with Starlink.  But I have separated the 2.4 & 5G and I still can't get it to connect.