Offline Issue

[JessicaOrtiz]

I have added a new device and connected my camera. A few minutes later is disconnects and goes offline. What could the problem be? I have a arlo essential wire free charging camera outside.

[jguerdat]

Signal strenght/quality is likely the issue. Bring the camera closer to your router or hub to test.

[JessicaOrtiz]

I’ve had the cameras for a few months now and my other 2 are at the same distance as the third one and they are working great. Just one of them is disconnecting from the wifi. 

[jguerdat · Accepted solution]

Distance is only one possibility which is why I suggested moving the camera to see what happens. You could also swap cameras around to see if it's the camera or location.

[JessicaOrtiz]

I swapped 2 cameras around and they work perfectly fine. Thank you!!

[Rochin]

 that's my issue I have 4 others camera  and they work fine

  It's this floodlight 

[jguerdat]

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@Rochin wrote:

 that's my issue I have 4 others camera  and they work fine

  It's this floodlight 

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Details. All of them. What have you tried and what do you see?