Nothing in the feed

[Janieland]

Hi community. 
I have given my flat mate authority to  use my Arlo. Downloaded the app. All good so far. They can arm and disarm etc.  
when the camera is triggered, we both get a motion detected notification.  I can see it in the feed, but nothing shows up in their app in the feed. Any ideas? 

[jguerdat]

Are you using cloud recordings or local recordings on your hub? The latter won't show up for a shared account.