Not alerting in home mode

[Cobra173]

No alerts in home mode ! Ok with away modes 

[StephenB]

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@Cobra173 wrote:

No alerts in home mode ! Ok with away modes 

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Did you go into the "armed home" mode, and check the rules in there?

• https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

[Cobra173]

yes checked the rules , still not activating 

[BrookeN]

Are you still seeing this same behavior?

[HerbieHollar]

Yes, I am still getting NO alerts -- in ANY mode. No recordings to, except for manual ones.

[BrookeN]

Did you check the settings under 

https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

[HerbieHollar]

Hi Brooke. 

I've deleted modes and made new modes and I still get no notifications or recordings in my library when armed.

The link you referenced was for a different system. I found this one, https://kb.arlo.com/42, but I've done it all and no go.

Thanks, thought.

[BrookeN]

Can you tell me which of your cameras are seeing this behavior?

[Cobra173]

It was Arlo essential 

[StephenB]

Is your app showing you "Library" as a menu option?  Or is it showing you "Feed" and Dashboard" instead?

[BrookeN]

Our development team is aware of the behavior you are seeing and it is being looked into. As soon as there is an update I will reach out to the community. 

[HerbieHollar]

I deleted, reset, and added 2 of my cameras to my system, and then the other 3 magically started working as well! Not sure what caused the others to begin working, but I'm glad! Unfortunately, I had deleted all of my custom modes as part of the troubleshooting process, so I had to painstakingly reprogram them all.