Arlo|Smart Home Security|Wireless HD Security Cameras
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No data on phone app

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  • ‎2021-02-26 08:07 AM
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uncfes
Aspirant
Aspirant
‎2021-02-26 08:07 AM

All of a sudden my cameras are sensing motion but not showing up on my phone. This started a few weeks ago but the video had/has a delay of a few hours or less. Not sure what is going on, have rebooted my main station, cameras have a full charge and good connection 

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jguerdat
Guru Guru
Guru
‎2021-02-27 06:04 AM

Do you have a subscription? The trial may have run out which then means you either need to subscribe or use local recordings on your base. Note that the VMB4000 requires that you safely eject the drive so you can view the videos on a computer. The VMB4540 and 5000 can use the app to directly view them.

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