Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 2 Replies
  • ‎2023-05-12 09:46 PM
  • 1211 Views
  • 0 Likes
  • 2 In Conversation
Sean9
Aspirant
Aspirant
‎2023-05-12 09:46 PM

Hello I got the outdoor spotlight cameras first day having them and they were working get and out of no where I get a notification from one of my cameras saying needs factory reset and puff the camera is off line and so is all the footage it took any one knows how to fix this please and thank you 

Labels:
0 Likes
Reply
Message 1 of 3
1,211
2 REPLIES 2
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-05-15 11:15 AM

HI @Sean9 

 

Are you still experiencing this issue?

 

0 Likes
Reply
Message 2 of 3
1,187
Sean9
Aspirant
Aspirant
‎2023-05-17 03:43 PM

No I got it working again after hours of reseating . It started working just the lights not work the blue and amber 

0 Likes
Reply
Message 3 of 3
1,166
Discussion stats
  • 2 Replies
  • ‎2023-05-12 09:46 PM
  • 1212 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.