New Cameras to Subscription

[JPCMB]

Hi one of our cameras died and we had to replace them with 3 new cameras. How do we tell our account that 3 new cameras need to be on our monthly plan?  The new cameras were placed on a trial.  Should we cancel our plan and renew it when the trial is over?

[StephenB]

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@JPCMB wrote:

 How do we tell our account that 3 new cameras need to be on our monthly plan?  The new cameras were placed on a trial.  Should we cancel our plan and renew it when the trial is over?

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Do you have Secure or Secure Plus?

When the trial ends (or is cancelled), the cameras will shift to a no-plan status.  You can the go into "manage cameras" in the subscription area, and move the cameras to your plan (dragging them from the no-plan list to the subscription list).  Do this with the PC browser (my.arlo.com).