Arlo|Smart Home Security|Wireless HD Security Cameras
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Make recordings on shared device?

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  • ‎2023-02-16 03:17 AM
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SleeplessCamera
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‎2023-02-16 03:17 AM

Hi, I share a device with a family member, where I am the guest user. I have a subscription to cloud storage service, but when I try to record video via Arlo App, it's not even giving me an option to record. How can I record with this configuration? My model is VMC2330.

 

thanks

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StephenB
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‎2023-02-16 04:24 AM
@SleeplessCamera wrote:

when I try to record video via Arlo App, it's not even giving me an option to record.

Sounds like the primary account user didn't enable "access rights" for you.

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jguerdat
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‎2023-02-16 05:51 AM

You don't need a subscription if you're just viewing someone else's cameras. You only need it for your own cameras.

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