Make recordings on shared device?

[SleeplessCamera]

Hi, I share a device with a family member, where I am the guest user. I have a subscription to cloud storage service, but when I try to record video via Arlo App, it's not even giving me an option to record. How can I record with this configuration? My model is VMC2330.

thanks

[StephenB]

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@SleeplessCamera wrote:

when I try to record video via Arlo App, it's not even giving me an option to record.

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Sounds like the primary account user didn't enable "access rights" for you.

• https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my...

[jguerdat]

You don't need a subscription if you're just viewing someone else's cameras. You only need it for your own cameras.