Got my curiosity...4 of my 5 Arlo Essential Spotlight Cameras Suddenly failed over last 45 days

[teri52]

I have 5 Essential Spotlight cameras (not 2ed generation) that I purchased back in the summer of 2022.  Over the last 45 days or so, 4 of those 5 cameras have all suddenly failed, all with similar symptoms.  The symptoms are that the camera refuses to rejoin the Arlo hub after the camera has been reset.  There is no blue blinking light when I try to sync the camera with the hub.  I tried recharging the battery but the camera seems to refuse to take a charge.  To me it appears the internal rechargeable battery has failed.   I didn't have these cameras hooked up to external power or any sort of recharging while they were in use, so I don't think these batteries went through more than 10 discharge/recharge cyles during their whole life.   I'm thinking probably there was a bad lot of batteries that was used during manufacturing of these cameras back in 2022.  They are out of warranty now so I'm out of luck, but I'm very curious if anyone else is seeing these type of battery failure problems on this camera?   I would think that if I'm seeing an 80% failure rate on these essential spotlight cameras sold in 2022, others should be seeing similar failures since there must be many more batteries. 

[jguerdat]

My guess is that you let the batteries totally deplete before charging. Don't do that - charge proactively.

Try this procedure - the key is to plug in and unplug many times until the battery has enough charge to then charge normally:

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[jguerdat]

My guess is that you let the batteries totally deplete before charging. Don't do that - charge proactively.

Try this procedure - the key is to plug in and unplug many times until the battery has enough charge to then charge normally:

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[teri52]

Good thought which makes sense.  Prior to the failure, the battery indicator in the Arlo  app said I had plenty of battery capacity available, so maybe that is not reporting properly.   I'll give the battery charge cycling a try