Geofencing Issues with Arlo Essential wireless

[BigDogsWife]

Up until the app update about a month ago or maybe it was the iPhone 17.0.3 update, I rarely had a problem with the Arlo app. I am the main account holder and share access with my husband. The geofencing no longer recognizes my location even though my phone alerts me when I leave my geofencing area. The cameras have always been set to arm when BOTH my husband and I are out of the area. They do arm when my husband leaves…even when I am still at home. We made sure that both of our phones are to the same software update. The apps are both updated. I have double check to make sure his location is set to always sharing. My location is set to always sharing. I’ve even removed cameras and added them back, they still arm as soon as he leaves our geofencing area. It’s not a problem when we are both away from the house but when I’m home I have to manually disarm all cameras until he returns, then turn geofencing back on for the next day…

[ShayneS]

Hi @BigDogsWife 

Is it possible to provide a screenshot of the main account and your Enabled Mobile devices in Geofencing?