Arlo|Smart Home Security|Wireless HD Security Cameras

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pphh
Aspirant
Aspirant

Hi

I just bought 8 essinitial cameras, and installed 6 of them.

But only 4 of them is showing up in the libery, and the last 2 i can only see live.

I guess this have somethomg to do with subscribtion, but the cameras come with 3 month subscribtion.

What can i do.....?

Tia.

PpHh.

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jguerdat
Guru Guru
Guru

Try removing the problem cameras and reconnect. They should still get the trial.

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4 REPLIES 4
jguerdat
Guru Guru
Guru

DO all cameras show as having a subscription in Settings, Subscription? Have you checked the active mode to see if there are rules for every camera and that they have setting that include recording?

pphh
Aspirant
Aspirant
Hi.
Thanks for answering.
No only 4 show as having subscription, and in the settings for rules, i can't choose record.......
I'm sure it's something about subscription, but as I mentioned earlier, the cameras come with 3 months subscription......?
🙂
jguerdat
Guru Guru
Guru

Try removing the problem cameras and reconnect. They should still get the trial.

pphh
Aspirant
Aspirant

Thanks for the answer's all of you.

and yes , i deleted the cameraes ane reinstalled them and everything is allright now...... 🙂