Arlo|Smart Home Security|Wireless HD Security Cameras

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BrianPreston
Aspirant
Aspirant

I have 2 Arlo Essential cameras, one a 2030 and the other a 2032.  One has quit entirely--I don't know which.   When I go for a new camera, can I mix the 2nd generation Essential Spotlight cameras with my old one?

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StephenB
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Guru

@BrianPreston wrote:

I have 2 Arlo Essential cameras, one a 2030 and the other a 2032.

The 2032 is the XL version with a larger battery, so it is easy to tell the difference.

 


@BrianPreston wrote:

When I go for a new camera, can I mix the 2nd generation Essential Spotlight cameras with my old one?


Yes.

BrianPreston
Aspirant
Aspirant

The bad one is the XL.  I believe the battery is not replaceable, right? and I need a new camera?

StephenB
Guru Guru
Guru

@BrianPreston wrote:

The bad one is the XL.  I believe the battery is not replaceable, right? 


Correct

 


@BrianPreston wrote:

and I need a new camera?


If the camera charges, you could try the hardware reset

  1. remove the camera from the account
  2. hold the sync button until the camera LED flashes amber ( ~ 15 sec)
  3. add the camera back to the account.