Battery does not charge

[Justin47]

I just purchased an Arlo essential spotlight camera and the batter died after a couple days. I was able recharge it once and connect it to a solar charger but it died again after a couple days and now it doesn’t seem to be charging at all..

[JamesC]

Justin47,

When you plug in the camera, does the charging icon change in the mobile app indicating it is receiving a charge?

JamesC

[ShonaTnReal]

I am having the same problem. The camera won't charge and the light is not showing charging. 

[JamesC]

ShonaTnReal,

Are you using the charging cable that was originally included with your Arlo kit?

JamesC