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Arlo not recording
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Hi,
Both of my new Arlo essential camera are not recording when there is motion. It is only showing me a live feed. I’ve troubleshooted all motion sensitivity, and when I troubleshoot it it seems to work fine, and I can see the orange light and everything. It used to record motion but now it doesn’t. Any tips?
Both of my new Arlo essential camera are not recording when there is motion. It is only showing me a live feed. I’ve troubleshooted all motion sensitivity, and when I troubleshoot it it seems to work fine, and I can see the orange light and everything. It used to record motion but now it doesn’t. Any tips?
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@kilaboy wrote:
Hi,
Both of my new Arlo essential camera are not recording when there is motion. It is only showing me a live feed. I’ve troubleshooted all motion sensitivity, and when I troubleshoot it it seems to work fine, and I can see the orange light and everything. It used to record motion but now it doesn’t. Any tips?
Did your 3 month trial expire? If so you need a subscription for cloud recordings. This the same for all newer models since 2018.
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Hi,
I just bought and installed it yesterday, so I still have the 3 month free trial yet I also purchased the subscription plan yesterday too. I figured I needed to subscribe but it still doesn’t work 😞
I just bought and installed it yesterday, so I still have the 3 month free trial yet I also purchased the subscription plan yesterday too. I figured I needed to subscribe but it still doesn’t work 😞
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Have you checked your active mode? If you haven't made any changes it should be the Armed mode. How are you cameras connected - to a hub or via WiFi?
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