Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo essential spotlight - recharged and now I cannot get them connected again

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divat40
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‎2021-07-19 07:25 PM

Hi, I charged my Arlos after it showed a decline in battery and now I cannot get them connected again. Should it not be as easy as unscrewing from the base, charging, and screwing back onto the base outside?

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StephenB
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‎2021-07-20 04:33 AM
@divat40 wrote:
 Should it not be as easy as unscrewing from the base, charging, and screwing back onto the base outside?

Normally it is.  Did you let the battery drain all the way to 0?

 

One option is to reset the camera - the procedure is here: https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

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