Arlo|Smart Home Security|Wireless HD Security Cameras

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JamesMax
Aspirant
Aspirant

Firmware up to date. Removed and reinstalled to my base station. Spotlights on different cameras randomly come on and stay on after a recording event a drain battery. Any help on this would be appreciated.

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jguerdat
Guru Guru
Guru

Try removing one camera from Settings, My Devices. Also use the camera reset procedure found in the FAQ in the support section here. Add the camera back in and monitor to see if that fixes things.

 

Also be aware that if the camera is enabled in Smart, the camera still records everything but the servers may discard them depending on your settings. Depending on your base station model, enable local recordings and use those to determine if a recording is being made but being discarded by Smart. Local recordings are for every recording while the cloud may not have them because of Smart settings.

JamesMax
Aspirant
Aspirant

Thanks, I will try that. I have the base station that came with my Arlo Pro 2 I bought 4 years ago