Arlo Essential

[JDoubleu]

My Arlo battery will not fully charge. It gets to 41% and then stops. Been plugged in for 2 days. I've restarted, re-synced and still no change. Any others?

[jguerdat]

Check the level using both the app as well as the web client (my.arlo.com). Any difference?

[JDoubleu]

The web has an even lower battery level

[JDoubleu]

And thanks for the suggestion.

[JDoubleu]

Seems I need a specific adapter to fully charge the device. So off to the electronics store

[StephenB]

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@JDoubleu wrote:

Seems I need a specific adapter to fully charge the device. So off to the electronics store

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The essential should be able to charge with pretty much any new USB charger.  Arlo chargers generally supply about 10 watts ( for instance, 2 amps @ 5 volts). 

[JDoubleu]

Thanks. I have to get an adapter that is a 5V-2A adapter. My adapter is 5V-1A.

Never knew this was a difference nor a requirement.

[StephenB]

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@JDoubleu wrote:

My adapter is 5V-1A.

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That should still charge the camera, just more slowly.

[JDoubleu]

Unfortunately it never gets to 100% with the 5V-1A. It always stops between 30-40%. And that's leaving it plugged in for 2 days. I'll get the 2A adapter and see if that works.