Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Essential Spotlight not connecting

Reply
Discussion stats
  • 1 Reply
  • 1137 Views
  • 0 Likes
  • 2 In Conversation
Rae124
Follower
Follower

I think I've done everything to connect this camera and it's still not working. Last night, one of my cameras said it was offline. Usually, it'll go back online overnight and it did off and on. I checked it again in the morning and it said it was offline again, but my other two cameras are working fine and one of them is farther away than this one. So I decided to restart everything. Restarted my phone, log out of the app, uninstall the app, restarted the app, restart and reconnect the camera. I've done all this multiple times and it's still not working. I'm quite frustrated because I did this when I first got the camera as well. My other two cameras are running fine, no problems and they're the same as this one. The firmware was updated as well. What else can I do to fix this?

1 REPLY 1
StephenB
Guru Guru
Guru

@Rae124 wrote:
I checked it again in the morning and it said it was offline again, but my other two cameras are working fine and one of them is farther away than this one. 

I still suggest swapping the camera (maybe with the one that is closer) and see if the problem moves (or not).