Arlo Essential Spotlight A5E10779A1AA2

[Riogal]

I purchased the Arlo Essential Spotlight single camera in December 2020. Used for about 6 weeks at that time. Has not been used since, but now despite being on the charger & showing a solid blue LED light, it will not 'wake' up when sync button is held. I've contacted the retailer but after waiting for 3 hours for a response, I've given up! Any ideas please?

[jguerdat]

Holding the sync button will reset the camera if held >15 seconds. Is that what you're doing? Not sure why you would need the sync button unless trying to reset it.

[Riogal · Accepted solution]

Thanks, it ended up being faulty so has now been replaced but thank you for your response!