Arlo Essential Sportlight VMC2030AerH9 Already onboard but having issues when sharing access.

[Terseer_John]

I bought my cameras from USA and onboard them in Nigeria using an Android phone, during the installation, i was informed we can only use live streaming, as nigeria region isn't enable cloud storage, I'm having problems in sharing my cameras to friends, whenever i sent the invite link to friends to set up and share my view, they open the link, then it takes them to web and authentication process, the notification code never drops and they got stock there. i tried login my account on the web and the notification code never drops till it times out, now my colleagues can not view the cameras with me as intended. and i am not able to log on the web and project to a TV screen.

please help advice to resolve.

Thanks.

[StephenB]

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@Terseer_John wrote:

 i tried login my account on the web and the notification code never drops till it times out, now my colleagues can not view the cameras with me as intended.

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Have you tried email verification?

[Terseer_John]

Yes i tried that, but it always timeout without verifying.

[Terseer_John]

Please assist as the intended purpose was to grant access to others too.

And to login on a laptop a project to a TV screen.

[StephenB]

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@Terseer_John wrote:

Yes i tried that, but it always timeout without verifying.

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So you aren't getting the email???

[Terseer_John]

Yes please!

I am the primary account, I sent invite link to my colleague, he recieve the link and click the link and it takes him on the Web to loggin to accept my invitation, there a push notification sent to his email to verify, sadly the notification code never drops till 60secs timeout.

I tried loggin on web to project my TV as explained earlier, but the push notification never drops on my email to verify me either. 

My account is active, eight  essential cameras and one essential doorbell only live streaming as cloud storage isn't enable is Nigeria here.

Planing to buy a Base Station. 

But this is frustrating as I need resolve and grant colleagues access and project on a TV screen.

[ShayneS]

@Terseer_John 

Are you still experiencing this symptom?