Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Essential No Base Station Geofencing Greyed Out

Reply
Discussion stats
  • 1 Reply
  • ‎2022-06-30 09:41 AM
  • 1146 Views
  • 0 Likes
  • 2 In Conversation
gmmshultz
Follower
Follower
‎2022-06-30 09:41 AM

I've setup my own account and now am setting up my Aunt's account and the Geofencing option on the Mode tab is greyed out. I've verified that her locations is set correctly on her iPhone. Any help/suggestions would be greatly appreciated. Thanks Ronda

Labels:
0 Likes
Reply
Message 1 of 2
1,146
1 REPLY 1
Dannybear
Master
Master
‎2022-06-30 09:23 PM
I believe that you add the granted access account’s mobile phone in the primary account holder’s geofencing account.

https://kb.arlo.com/000062271/Why-isn-t-the-Geofencing-mode-working
0 Likes
Reply
Message 2 of 2
1,132
Discussion stats
  • 1 Reply
  • ‎2022-06-30 09:41 AM
  • 1147 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.