ARLO Essential Camera, asking for FIRMWARE UPDATE

[LHremote12]

My ARLO Essential Out door Camera stopped working asking  for a FIRMWARE UPDATE, 

I clicked on  "UPDATE"  in the App - a little white circle starts circling on the screen as it´s  searching for  WIFI 

and fails  time after time  .........?  HOW do I solve this  ?!   

[jguerdat · Accepted solution]

Try rebooting the camera. That will usually initiate any pending updates.

[LHremote12]

Thank you , REBOOTING did solve the problem, Camera asking for UPDATE of FIRMWARE ,

BUT - What /how do you do a REBOOT , it is done by disconnecting the Smart Hub Bas Station for at least 30 minutes. When reconnecting it after that,  the Hub Station sends updated signals to its camera. Ready.   

[jguerdat]

If the camera is connected directly to WiFi, there's a selection in the camera settings to restart. If connected to a hub, you need to reboot the hub itself rather than the camera. You can also accomplish that by power cycling the base but there's no need for a 30 minute period of being unplugged.

[LHremote12]

Hi ,

I understand that staying unplugged 30 min is unnecessarily long, but 5 min or 10  or - my experiance is that unplugging units as a Reboot method for too short a period only results in the need of doing it again and again, 

... 30 minutes made it for me and I was happy I waited to only having to do it one time only.

The critisism I have is that this "method" ,  or the fact that this need for Reboot for receiving an update  in the first place,  is not informed about nor explained anyware from ARLO - only guessed it myself plus I did find support for it from internet.   

[jguerdat]

Remember that updates are done automatically overnight but also may be on a staged roll-out. Forcing the update to occur may be needed to cure a problem you're having but isn't always necessary.