Arlo|Smart Home Security|Wireless HD Security Cameras

3 Months subscription to Arlo Security

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logrady11
Follower
Follower

I purchased an Arlo Essential Security Bundle on May 3rd 2023 and was supposed to get 3 months free cloud storage for free. I made the mistake of registering my credit card with them and I am getting a monthly charge for the past 2 months. The first month I called a support number and was reimbursed for that month. This month I was charged again but the person on the phone said that he could stop the charge but could not get my card reimbursed. With no phone support who can I talk to about getting that monthly fee reimbursed? Any help would be appreciated

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JamesC
Community Manager
Community Manager

logrady11,

 

If you need to contact support, you can do so by logging in to your Arlo Secure mobile app and navigate to Settings > Support. Form there you will be given contact options.

 

Please let me know if you need further assistance.

 

JamesC