Unable to view feeds

[RahulVinod]

Hi

I’ve got 3 arlo camera’s, but I can’t see any of the feeds anymore. Can’t seem to get in touch with support despite paying £11.99 per month. How do people from the Uk get in touch with Arlo as for the life of me I can’t find an email or phone number. Extremely poor that they can’t easily service their Uk customers. The chatbot is absolutely useless. 

[jguerdat]

You should be able to find more options than just the chatbot in Settings, Support, perhaps by choosing a camera and following the process that starts.

[RahulVinod]

Not that simple unfortunately, it’s not even recognining my device, keeps sending me in loops. Should always have a customer service team to service the needs of customers especially if they can’t account for all types of edge cases with their articles.

[jguerdat]

Tell us the whole scenario including what you've tried and what you see. I think we're missing information here.

Is this through a Verisure account or direct through Arlo?