Rules turn on notification even after I've turned them off

[vanstrien]

I have several Arlo cameras of different types.  Yesterday I added a new Arlo Essential Outdoor 2nd Gen (called "Roaming") and set it up in my Away mode so that it records if motion is detected.  It has a "Send Notification" section that I can't remove but I can't turn off the "Send to Everyone".  However, it get automatically re-enabled after a few minutes.

My Front Door camera works as expected: it records and notifies.  My other cameras work as expected: they only record.  This Roaming camera can be set to only record, but then if I go back into the settings after a few minutes, it says Record and Notify again.  

In the two screenshots below the Roaming camera is setup correctly, but then after a few minutes it changes back to Record & Notify.  Any ideas?

[Edinburgh_lad1]

This is indeed the case for me too, I'm afraid. Adding any type of camera results in notifications being turned on by default.

Every release = new issue.

My conclusion - based on my experience - is that Arlo is actively trying to put its customers off their system.

@JamesC @ShayneS @BrookeN 

[StephenB]

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@vanstrien wrote:

In the two screenshots below the Roaming camera is setup correctly, but then after a few minutes it changes back to Record & Notify.  Any ideas?

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How long does it take to switch back after you change it?

Are you changing it in both Arm Home and Arm Away?

I haven't seen this with my own Gen 2, but I normally leave notifications on.  I just disabled notifications in Arm Away, I'll check it again in a few hours.

[ShayneS]

@vanstrien 

Are you using an Android or iOS device?