Removing camera for charging

[Parker77]

How do I remove the camera to charge the battery?   It looks like it has a ball swivel and I don’t want to break that while getting out. Don’t want to remove whole mount either

[JamesC]

Parker77,

To charge the camera, remove it by sliding it up off the mounting plate. For more information, see here: https://kb.arlo.com/000063167/How-do-I-mount-my-Arlo-Essential-Outdoor-Camera-to-a-wall-2nd-Generati...

JamesC

[bukhrn]

After placing the  the camera onto the wall plate and sliding down to lock, there is no way to remove the camera for charging, as there is no way to unlock from the wall plate.

[JamesC]

bukhrn,

While it may be difficult to remove, you can slide the mount up and remove it from the wall plate.

JamesC

[PezHead65]

You can only remove the camera if you've removed the locking tab prior to installation.  We have three Essential XL's and three Essential's and in all six the locking tab has broken after many removals for charging. The best thing would be to just break off the locking tab prior to installation.  Then you can easily slide the camera up and off of the mounting plate...it's going to break anyway after four or five forced removals.  It's a horrible design, with the camera screw inside the mount and the locking pin under the mounting plate.  They should have put a small hole in the bottom of the mounting plate so you could stick an open paper clip or something in there to unlock it.

[DaddyChris]

Well that link was no help. The question was how to remove the camera from the mount not how to mount the camera

[StephenB]

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@DaddyChris wrote:

Well that link was no help. The question was how to remove the camera from the mount not how to mount the camera

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There are three relevant parts, not two.  There is the camera, the mount, and the wall plate.  For charging, you remove the camera+mount from the wall plate - you don't need to detach the camera from the mount.   To do that, you 

1. Look carefully at the mount, and locate the triangle (arrow) embossed on the edge.  If you followed the mounting instructions in the link above, that arrow is pointing up.
2. Slide the camera+mount in the direction of the arrow.

It can be hard to slide, but it should come off the wall plate.

If that doesn't work for you, try rotating the camera, which will unscrew the camera from the mount.  Then it will be easier to slide the mount off the wallplate.  But you will have to re-attach the mount to the camera before you can put the camera back.

[jsjbug12]

What if I accidentally locked the camera to the mount before installing the mount to the wall.  Any way to get the camera off the mount?

[StephenB]

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@jsjbug12 wrote:

What if I accidentally locked the camera to the mount

I don't know any way to do that with the Gen 2 camera.

But if you can't slide the camera+mount off the mounting plate for some reason, you can alternatively unscrew the camera from the mount by twisting it.  Then lift the mount from the plate.

Then attach the camera to the mount before putting it back onto the plate.

[HenrikBe]

If you have access to the back of the mount, that shall face the wall, simply push the small locking tab and then you can slide the plate.

If it is mounted on the wall you cannot access the lock tab and have to slide it using brute force until the locking tab folds.

It is an incredibly stupid design to have a locking tab tab that is not accessible after mounting.

Before mounting (again or from the beginning) do remove the lock tab! 

[StephenB]

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@HenrikBe wrote:

If you have access to the back of the mount, that shall face the wall, simply push the small locking tab and then you can slide the plate.

All I need to do is locate the arrow embossed on the front of the mount, and then slide the camera in that direction.  No need to push anything on the back.

If that is hard to see, then simply unscrewing the camera will remove it from the mount, and then you can easily slide the mount off the plate.