Outdoor solar panel isn't charging Essential Outdoor camera despite being in full sun

[whufcnutt121]

I have just connected my solar panel to my outside camera. Whilst the device shows the charge icon on the devices list, it has drained down to 0% and isn't charging. I have tried moving the slider to switch the device off but it won't. Any suggestions?

[jguerdat]

SInce the solar panel is just a trickle charger, it may not be able to keep up with battery drain if caused by too much recordings or live viewing (>5 minutes per day on average is the spec) or if the camera is struggling to maintain connection to your router or hub. You may want to use a WiFi signal strength app on your phone to check the signal at the camera site.

[whufcnutt121]

Thanks. I did wonder that myself but it seems the camera is having a hissy fit as it doesn't even want to charge when plugged into the mains to charge up. I'm wondering whether the camera needs to be reset somehow in order to address this. 

[jguerdat]

Try charging the battery fully and then test again with the solar panel.

[whufcnutt121]

Despite plugging the device into the mains in situ and trying to charge it there, that didn't work. Therefore it has been necessary to remove the device, take it indoors, let it completely run down and then try the usb charging indoors instead. This worked and isn't ideal. The solar panel is obviously not sufficient to maintain the camera at 100% charge. So it seems pointless having the solar panel or even the camera, if it essentially has to be mains wired to continue functioning. 

I'd hate to see how bad this device retains it's charge when there is less sunshine than the past two weeks or so. 

Not that happy with the above at present, to be honest

[BrookeN]

Please see the following:

https://kb.arlo.com/000045870/How-to-troubleshoot-Arlo-Solar-Panel-charging-issues