Not detecting motion

[John13]

1 of my 3 cameras that were all working fine foe over a year, now is not detecting motion even when I hold my hand directly in front of it. I can still go live and see movement. Tried restarting and also removed device and then readied it to system.  Still not detecting motion. Sensitivity is set to 100%.

[Edinburgh_lad1]

Is it armed?

Did you try to test when dark outside? The LEDs should illuminate if night vision is on.

[ShayneS]

Please reach out to the Support Team to further investigate this symptom you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact