Essentials VMC3050 unit won't charge

[FitzCameron]

Hi all,

i purchased 2 x VMC3050 + solar chargers earlier this year - yesterday one just slowly stopped.  I have tried with 3 different chargers (one 2.1A) to no avail.

I've tried to log support calls with Arlo 5 times - 2 x phone, & 3 x web (it just kicks me out...) but get no response from them.

Any suggestions?

Al

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.