Arlo|Smart Home Security|Wireless HD Security Cameras

Device offline

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Bugged44
Aspirant
Aspirant

Just set up 3 cameras. Last one keeps giving me issues. 
First it froze and I needed to delete and reinstall ( after tech support could not fix with a reboot). After that it disconnects itself going offline. 
We have placed in in several areas and it is the only one inside and closest to the WiFi. 

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jguerdat
Guru Guru
Guru

WHile it may be faulty, what happens if you switch cameras around to verify it's the camera or location at fault? If it's the camera, try the reset process before swapping at the store:

 

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0