Arlo|Smart Home Security|Wireless HD Security Cameras

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Caaps14
Aspirant
Aspirant

There is no option for the new 2nd gen camera VMC3060. Only the ones with paring button at the bottom of the camera. Mine is at the top. 

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JamesC
Community Manager
Community Manager

Caaps14,

 

2nd Generation devices are not available for install in all regions. Where are you located?

 

JamesC

Caaps14
Aspirant
Aspirant

Based in Brazil. I have other Arlo devices at home and started to upgrade them. Bought 6 3060 to install but can’t manage to configure it. 

Caaps14
Aspirant
Aspirant

When do you plan to make it available?

JamesC
Community Manager
Community Manager

While we do plan to expand the regions in which Gen 2 devices can be installed, I do not have an ETA for Brazil. Stay tuned for announcements and updates here on the community.

 

JamesC