Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

3 new essentials xl cameras - unable to do a live stream

Reply
Discussion stats
  • 1 Reply
  • ‎2024-02-19 01:15 PM
  • 731 Views
  • 0 Likes
  • 2 In Conversation
Drpep
Follower
Follower
‎2024-02-19 01:15 PM

 Brought 3 new essentials xl cameras. Beides the long delay between detection and notification,  the biggest problem is being unable to do a live stream. Never connects and am getting error "Unrecognized error to play stream".  Any thoughts on how to fix? Connection is strong or good

 

0 Likes
Reply
Message 1 of 2
731
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-02-20 06:52 AM

Long delays and lack of live view implies a signal strength/quality issue. What happens if you bring a camera closer to your router?

0 Likes
Reply
Message 2 of 2
725
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-02-19 01:15 PM
  • 732 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.