Camera's stopped working. VMC2330W-100NAE

[allissaforever]

I have the Arlo Essential Spotlight Camera ( pack of 3) after some time two out of the three cameras stopped working. We've made sure it was charged but that wasn't the issue. I have warranty on the product and would like to use my warranty for new ones. 

Unfortunately, the chat bot will not put me in contact with anyone. Here I am posting on this thread hoping to hear from someone with customer support that will help me through my warranty process. 

PS: the serial number on the box has started fading, so I'm not sure if "NAE" is the correct ending letter.

[jguerdat]

Verify that you have an active subscription in Settings, Subscription or Settings, Home Plans. Without a subscription you can't talk to official support about the warranty. You could purchase a single camera monthly plan to enable this conversation and then cancel it when done.